Terms of service

Terms of Service

Welcome to Justrue. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service.

1. General

This website is operated by Justrue. Throughout the site, the terms “we”, “us” and “our” refer to Justrue.

By using this website, you agree to these Terms of Service and any additional terms, policies, or conditions provided on our website.

2. Products & Information

We make every effort to ensure that product descriptions, images, prices, sizes, and other information displayed on our website are accurate.

However, minor differences in product colour, appearance, or packaging may occur due to screen settings, photography, or manufacturing variations.

We reserve the right to update product information, prices, availability, and descriptions at any time without prior notice.

3. Orders

When you place an order on our website, you agree to provide accurate and complete information.

We reserve the right to accept, cancel, or refuse an order at our discretion, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or incorrect customer information.

If an order is cancelled after payment has been made, the applicable refund will be processed according to our refund policy.

4. Pricing & Payment

All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Payment must be completed using the payment methods available on our website.

We reserve the right to change product prices at any time without prior notice.

5. Shipping & Delivery

We aim to dispatch orders within the estimated processing time shown on the website.

Delivery timelines may vary depending on the customer's location, courier service, weather conditions, holidays, or other circumstances beyond our control.

Justrue is not responsible for delays caused by courier companies or circumstances beyond our reasonable control.

6. Returns & Exchanges

Our return and exchange policy applies to eligible products and orders.

Customers must raise a return or exchange request within the applicable return period mentioned in our Return & Refund Policy.

Products must meet the applicable return conditions before a return or exchange can be approved.

7. Intellectual Property

All content available on this website, including logos, brand names, product images, photographs, graphics, text, designs, videos, and other materials, belongs to Justrue or its respective content owners.

You may not copy, reproduce, modify, distribute, publish, or use our content for commercial purposes without prior written permission.

8. Website Usage

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to the website

  • Interfere with the website's security or functionality

  • Copy or misuse our content or intellectual property

  • Submit false, misleading, or fraudulent information

  • Use automated systems to collect information from the website without permission

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and social media platforms.

We are not responsible for the policies, availability, or practices of third-party services.

10. Limitation of Liability

Justrue will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.

We are also not responsible for website interruptions, technical issues, courier delays, or events beyond our reasonable control.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@justure.in

Website: Justrue

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.